Welcome Providers

Looking for a doctor or hospital?

Our online provider directory provides information on the physicians, hospitals, and ancillary providers participating in the Medicare Advantage HMO and PPO products offered by IBC.

Find a doctor or hospital

At Independence Blue Cross (IBC), we value our relationship with our health care providers. That’s why we provide quick and easy online resources — so you can get the information you want and need.

Private Fee-For-Service (PFFS) Information
Get access to a PFFS plan finder, and view information about terms and conditions and about payment and reimbursement.

Prior Authorization Submission
Some drugs on our formulary require prior authorization.
Prior authorization for: Keystone 65 Complete | All other plans

Search Drug Formulary
An easy-to-use drug formulary search tool that allows providers to search by alphabetical drug name or drug class. You can also check here for drugs recently added to or removed from the formulary.
Formulary for: Keystone 65 Complete | All other plans

Exceptions and Appeals
Information for providers on coverage determination, exceptions, and appeals.

Medical Policy
Review the medical policy to easily get access to policies concerning medical matters and claims payments.

Pharmacy Policy
Use this online database to read pharmacy policies.

Connections^SM Health Management Programs
Provides our members with information and support they need to take an active role in their health care. Connections Health Mangement Programs are designed to help providers and their patients manage chronic conditions and help patients make more informed decisions about certain significant medical conditions.