HIPAA

Privacy information

Independence Blue Cross (IBC) is committed to protecting the privacy of our members’ personal health information. Part of that commitment is complying with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which requires us to take additional measures to protect personal information and to inform our members about those measures.

The following documents (available in PDF format) have been developed for our customers.

HIPAA privacy documents

Notice of privacy practices — (effective April 14, 2003) describes how IBC may use and disclose a member’s personal health information and how a member of an IBC health plan (including: Keystone 65, Personal Choice 65, and Security 65) can get access to this information.

General HIPAA information

HIPAA compliance project update
How to retrieve secure email from IBC
Privacy guide — for our group customers and business partners.

HIPAA privacy forms

Authorization form — to be used by members to authorize IBC to release member health information.
Personal representative form — to be used by members who wish to appoint another person as member’s personal representative.

HIPAA inquiries

If you have questions or comments regarding HIPAA, please contact:

HIPAA privacy: privacy@ibx.com
HIPAA security: security@ibx.com
HIPAA transactions and code sets: claims.edi-admin@ibx.com