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ConnectionsSM Health Management Programs

Support and Information you Need to Manage Your Health

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View Demos

Learn about the features of the Connections Health Management Program by viewing these online demos.

Connections is designed to help members become more informed health care consumers. Members with chronic conditions such as diabetes, lung or breathing problems, or heart conditions can learn how to improve their health and overall quality of life. In addition, this program supports members who are facing a significant medical decision as well as members who have everyday health concerns.

Making important medical decisions is a responsibility you share with your doctor. This program can help you get the support and encouragement you need to manage your care and make informed health decisions.

Connections features

  • Access to a Health Coach, 24 hours a day, 7 days a week, 365 days per year.
  • Personalized calls from your Health Coach about your chronic condition and other health concerns.
  • Educational materials and health reminders mailed to your home.

The Dialog CenterSM

An online resource featuring a messaging center to request information from a Health Coach, and to access health tools, decision support tools, and the Healthwise® Knowledgebase*, an online encyclopedia with thousands of easy-to-understand articles on various health topics.

Participation in Connections is voluntary and the program is available at no cost to Keystone Health Plan East HMO, Point-Of-Service, or Personal Choice members.**

Members must log in or register for ibxpress.com to access the Connections Dialog Center.

* Availability of Healthwise Knowledgebase is limited to members eligible for participation in Connections Health Management Programs.

** Certain exceptions may apply. Please refer to your group contract or contact your benefits administrator for more information.

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