Member Announcements

July 13, 2007

We learned that all Part D members with FutureScripts Secure as their pharmacy benefits manager were incorrectly being charged a higher copay for all generic drugs. This error occurred only on July 12 lasting until 5:30 EST. Please be assured we corrected the problem. If your pharmacy called FutureScripts Secure to question the copay, FutureScripts Secure resolved the issue and the pharmacy charged you the correct copay. If your pharmacy did not call FutureScripts Secure and you were charged an incorrect copayment, you will be notified regarding reimbursement. If you have any questions, please contact Member Services between the hours of 8 a.m. and 8 p.m. seven days a week at the number on the back if your ID card.

March 2007 — Drug alert

View FutureScripts Secure’s response to the voluntary withdrawal of Permax^TM (pergolide) and Zelnorm^TM by their manufacturers.

January 2007

Because of a technical error, the Medicare Formulary Finder site (www.medicare.gov) states that Avalide (combination dosage strength of 12.5mg/150mg) requires prior authorization. Please note that this is incorrect. Rest assured that members who submit a prescription for this dosage of Avalide at either a retail or mail-order pharmacy will not require prior authorization. We apologize for any confusion this may have caused.

If you received a 2007 Product Information packet or Annual Notice of Change with our list of formulary drugs in the mail this fall, we want to let you know that due to a technical problem, there were differences in the copay costs for certain drugs listed compared to what you may have found on the Medicare website. Read more.